Course curriculum

  • 1

    Webinar #1 [30 March 2020]: Welcome and introductions

    • How to use this course

    • Italian Mediation Model. Best Mediation Practice in Europe and the World.

    • Agenda for webinar #1 on March 31st 2020

    • Plan of online training activities

    • Presentation slides for Webinar #1: Welcome and Introductions

    • Personal Learning Style Inventory

    • Partial video recording of the first webinar

  • 2

    Webinar #2 [28 April 2020]: Challenges and Tools in Mediation Training

    • Agenda for webinar #2 on April 28th 2020

    • Essay regarding common challenges and effective strategies in mediation training

    • Challenges in mediation training based on essays submitted by ToT participants

    • Join us live!

    • Plan of Online Activities - ToT Jamaica v2

    • Full recording: Webinar #2 – Challenges & strategies in mediation training

  • 3

    Webinar #3 [25 May 2020]: Mediation Fundamentals

    • Join us live on May 25th 09:30 AM Jamaica time! [Meeting ID: 892 5632 8780 Password: 011281]

    • 200525 ToT Webinar 3 Agenda

    • The Rare Table Exercise*


    • Rare Table exercise - Judge's Decision (Fill in this quiz related to The Rare Table Exercise, if you were one of the "judges")

    • Slides Webinar #3 Mediation Fundamentals

    • Agenda for the 10 Day Online ToT course

    • Full recording of Webinar #3 - Rare Table And Mediation Fundamentals, May 25th 2020

  • 4

    Day 1 [Adult Learning]

    • Mediation ToT Caribbean Zoom Meeting (Permanent link)

    • Agenda for Day 1 - Monday, June 8th 2020 07:30 – 10:45

    • Full course agenda (Updated June 13th 2020)

    • ADR Center Accreditation Program for Trainers

    • ADR Center training manual for mediators

    • ToT Schedule of Practical Assignments

    • ToT Training Slides for Day 1

    • RecordingCourse1-ToT-Caribbean-Video

  • 5

    Day 2 [Mediation Fundamentals]

    • Mediation ToT Caribbean Zoom Meeting (Permanent link)

    • Agenda for Day 2 - Friday, June 12th 2020 07:30 – 10:45

    • ToT Training Slides for Day 2

    • Prosando Mediation Demonstration

    • RecordingCourse2-ToT-Caribbean-Video June12

  • 6

    Day 3 [Negotiation]

    • Mediation ToT Caribbean Zoom Meeting (Permanent link)

    • Agenda for Day 3 - Monday, June 22nd 2020 07:30 – 10:45

    • ToT Training Slides for Day 3

    • RecordingCourse3-ToT-Caribbean-Video June22

  • 7

    Day 4 [ADR Center 4x4 model - part1]

    • Agenda for Day 4 - Friday, June 26th 2020 07:30 – 10:45

    • ToT Training Slides for Day 4

    • RP DEMO Antoine The Mule - General Information

    • ADRCenter - Role-Play Assessment Form (Version 1)

    • ADRCenter - Role-Play Assessment Form (Version 2)

    • ADR Center Role-Play Observation Form

    • RecordingCourse4-ToT-Caribbean-Video June26

  • 8

    Day 5 [ADR Center 4x4 model - part2] + RolePlay1

    • Agenda for Day 5 - Monday, July 6th 2020 07:30 – 10:45

    • ToT Training Slides for Day 5

    • ToT Structure for Simulations - Role-Plays

    • Role-Play 1 Sail-Boat Fire - General Information

    • RecordingCourse5-ToT-Caribbean-Video July6

  • 9

    Day 6 [Simulations: Mediation Fundamentals + RolePlay2]

    • Agenda for Day 6 - Friday, July 10th 2020 07:30 – 10:45

    • ADR Center - Individual Scoring Sheet for ToT Trainees

    • ToT Training Slides for Day 6

    • Role-Play 2 Flying High - General Information

    • RecordingCourse6-ToT-Caribbean-Video July10

  • 10

    Day 7 [Simulations: Negotiation + RolePlay3]

    • Agenda for Day 7 - Monday, July 20th 2020 07:30 – 10:45

    • ToT Training Slides for Day 7 Title

    • Role Play 3 Supply and Demand - General Information

    • RecordingCourse7-ToT-Caribbean-Video July20

  • 11

    Day 8 [Simulations: MediationStages1 + RolePlay4]

    • Agenda for Day 8 - Friday, July 24th 2020 07:30 – 10:45

    • ToT Training Slides for Day 8

    • Role Play 4 Family Inheritance - General Information

    • Feedback Handout

    • RecordingCourse8-ToT-Caribbean-Video July24

    • Barbara and Lascine - THE OPENING JOINT SESSION PPT

  • 12

    Day 9 [Simulations: MediationStages2 + RolePlay5]

    • Agenda for Day 9 - Monday, July 27th 2020 07:30 – 10:45

    • ToT Training Slides for Day 9

    • Role Play 5 Workplace harassment - General Information

    • RecordingCourse9-ToT-Caribbean-Video July27

  • 13

    Day 10 [Design your own mediation course]

    • Agenda for Day 10 - Friday, July 07:30 – 10:45

    • ToT Training Slides for Day 10

    • Final ToT Assignment: Design an agenda for a basic mediation training and other potential related materials

    • Feedback from participants (


CEO and Senior Trainer

Leonardo D'Urso

Leonardo D’Urso is a full-time mediator, co-founder and CEO of ADR Center, Adjunct Professor at the Straus Institute for Dispute Resolution at the School of Law of Pepperdine University (CA, USA) a mediation expert at CEPEJ - Council of Europe and Board Member of the Weinstein International Foundation. With more than 20 years’ experience in the field of Alternative Dispute Resolution (ADR), he has mediated more than 1.200 national and international complex civil and commercial mediations.

He is an ADR policy advisor for Governments and has been a team leader and senior expert in several international projects in countries like Afghanistan, Azerbaijan, Barbados, Jamaica, Jordan, India, Moldova, Oman, Tunisia, Turkey, Pakistan, Serbia and most of Europen Union Member States.

Author of several publications on negotiation and mediation, he is the co-organizer of the Italian editions of the workshop “Negotiation for Executives” of the Program on Negotiation (PON Global) at Harvard Law School.

Senior Trainer

Constantin-Adi Gavrila

Adi is a full-time professional mediator with extensive experience since 2002 in supporting individuals, groups, companies, governments and international organizations to resolve a wide variety of disputes, both domestic and international. Adi has trained more than 1000 mediators and has provided consultancy services to beneficiaries and governments from more than 20 countries to design and develop mediation programs.

He is also an active mediator in the development space, working with the Office of the Compliance Advisor/Ombudsman (CAO) and Independent Project Accountability Mechanism, the IFC/MIGA (World Bank) and EBRD accountability mechanisms, to facilitate dialogue processes between the bank clients and communities concerned about the environmental and social impacts of bank financed projects.

Adi is the first president of the Romanian Mediation Centers Union and served as Co-Chair of the Independent Standards Commission convened by the International Mediation Institute (IMI). He is a Ph.D in constitutional law with emphasis on "Mediation and Access to Justice".

Senior Trainer

Blazo Nedic

Blazo is internationally accredited mediator, trainer, consultant and attorney-at-law based in Belgrade, with over 25 years of practice in Serbia, Europe, and the USA. He is one of the World Bank’s 30 Regional Mediators, where he serves as a mediator, facilitator and conflict competency trainer for the World Bank Europe and Central Asia. Currently, he serves as the Key Expert for Mediation & ADR for the EU Project - Support to the Supreme Court of Cassation in Serbia. Blazo holds US Department of Justice OPDAT, and IDLO certificates for international Training of Trainers, and over the course of his career has trained over 500 mediators, negotiators, facilitators and trainers. In 2015 he was a visiting lecturer at Belgrade University Faculty of Law Mediation Clinic, and in 2016 here received a mediation award from the Slovenian Association of Mediators. In Serbia he is licensed for mediation and accredited to conduct foundation and specialized mediation trainings by the Ministry of Justice, and is training of local government officials by the Ministry of State Administration and Local Government. Blazo is certified as a mediator by International Mediation Institute, ABA Dispute Resolution Section, ADR Group UK, and JAMS International. Since 2006, Blazo mediated several hundred commercial, workplace, property and discrimination cases, including 40 cases in Los Angeles Superior Court in 2018. As a mediation specialist he assisted Baker Hughes - GE global litigation department in resolving four complex international commercial disputes. In 2012 he was a recipient of the JAMS Weinstein Mediation Fellowship, and is now a Senior Fellow of the Weinstein International Mediation Foundation. In 2017, 2019, and 2020, Blazo served as a judge and mediator at the ICC Mediation Competition in Paris, France. In 2015, he co-founded ADR Partners, a Serbia-based company providing mediation, negotiation and ADR services and trainings. He is an attorney licensed by the Serbian Bar Association since 1997, and Official Court Interpreter for English language certified by the Belgrade High Court since 2003. He practiced law in the UK and Serbia, and was a member of the legal team of Ian Macdonald QC in the UK House of Lords case Regina v. SSHD (ex parte Abdi & Gawe) 1 WLR 298 HL. From 2001-2008 he worked as a Deputy Country Director of the USAID funded ABA/CEELI Rule of Law development program, implementing legal reform projects in Serbia. Blazo holds a BA Degree in Law from the University of Belgrade, a Postgraduate Diploma in International and Comparative Business Law from Metropolitan University London, UK, and LL.M. in Dispute Resolution Degree from Pepperdine University School of Law, California, US. In 2014 he completed Advance Program on Negotiation (PON) at the Harvard University School of Law. He regularly writes, speaks, and presents on mediation related issues at international events, blogs, and forums. He speaks Serbian, English and French, and mediates in Serbian and English. More information about Blazo can be found at and
Watch Intro Video

The Italian Mediation Model

ADR Center is the mediation provider #1 in the registry maintained by the Italian Ministry of Justice

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