Course curriculum

  • 1

    Welcome to the course!

    • How to use this platform
  • 2

    Course library

    • Orientative reading list

    • ”Varieties of Dispute Processing”, Frank E. A. Sander, Professor of Law, Harvard University

    • Guide to design grievance mechanisms (www.cao-grm.org)

    • Slides Integrated ADR Systems

    • Slides Conflict Management Master FSPAC

    • FSPAC DR MASTERCLASS: Juan Dumas company-community mediation [only for FSPAC students, please do not distribute]

    • FSPAC DR MASTERCLASS: Jeremy Lack regarding the impact of neurosciences on process design and outcomes [only for FSPAC students, please do not distribute]

    • FSPAC DR MASTERCLASS: Aparna Mukerjee regarding mediating complex disputes with multiple parties [only for FSPAC students, please do not distribute]

    • FSPAC DR MASTERCLASS: Interview with Bill Marsh, a UK-based professional mediator [only for FSPAC students, please do not distribute]

    • FSPAC DR MASTERCLASS: Gina Barbieri about exploring interests and needs [only for FSPAC students, please do not distribute]

    • ADR Center training manual for mediators

    • Mediation demo - the Mule case

    • FSPAC DR MASTERCLASS: Dr. Sukhsimranjit Singh about culture [only for FSPAC students, please do not distribute]
  • 3

    Course #1 Welcome and introduction

    • Personal Learning Style Inventory

    • The Rare Table Exercise

    • Training slides ADR Center Day 1 (English presentation slides)
  • 4

    Course #2 ADR and conflict analysis for mediation

    • How do I manage my differences?

    • Thomas Kilman Conflict Mode Instrument
  • 5

    Course #3 Mediation principles, process and Demo

    • Demonstration of mediation principles and stages (video of a simulated mediation process)

    • Mediation fundamentals quiz (English)
  • 6

    Course #4 Negotiation skills for mediation 1 (value claiming and value creating)

    • Training slides ADR Center Day 2 (English presentation slides)
  • 7

    Course #5 Negotiation skills for mediation 2 (advanced skills)

    • FSPAC DR MASTERCLASS: Blazo Nedic - Negotiation Masterclass with FSPAC students [only for FSPAC students, please do not distribute]

    • Quiz #2 - Negotiation quiz (English)