Course curriculum

  • 1

    Welcome to the course!

    • Welcome message

    • How to use this platform

    • Before we begin...

  • 2

    Course library

    • Orientative reading list

    • ”Varieties of Dispute Processing”, Frank E. A. Sander, Professor of Law, Harvard University

    • Guide to design grievance mechanisms (www.cao-grm.org)

    • Slides Integrated ADR Systems

    • 220419 FSPAC-CSC-OpenCourse-JeremyLack-Part1

    • Slides Conflict Management Master FSPAC

  • 3

    Course #1 Welcome and introduction

    • Personal Learning Style Inventory

  • 4

    Course #2

    • MY OWN CONFLICT

  • 5

    Course #3

    • The Rare Table Exercise

  • 6

    Course #4

    • Slides Conflict Management Master FSPAC

  • 7

    Course #5

    • Thomas Kilman Conflict Mode Instrument

    • ASSIGNMENT: TWO-PAGE CONFLICT ANALYSIS

  • 8

    Course #6

    • Slides Conflict Management Master FSPAC

  • 9

    Course #7

    • RP6 Antoine The Mule - General Information

  • 10

    Course #8

    • Prosando Mediation Demonstration

    • Mediation demo - the Mule case

  • 11

    Course #9 [29 November 2022]

    • Training slides up to course no.9 [Nov 23 2020]

    • ”The Mule” video

  • 12

    Course #10 [6 December 2022]

    • Prosando demonstration

  • 13

    Course #11 [13 December 2022]

    • Slides Conflict Management Master FSPAC

    • RP5 Workplace harassment - General Information

    • FORM ADR Center 4x4 matrix Role-Play observation

  • 14

    Course #12 [20 December 2022]

    • Blazo Nedic - Negotiation MasterClass

  • 15

    Post training activities

    • Student feedback (optional and anonymous) related to the FSPAC course "Integrated Conflict Management Systems" [Master 2nd year, 2021-2022 Sem 2]