Course curriculum

  • 1

    Welcome

    • How to use this course

    • Agenda - Conflict awareness at IOM

    • Pre-workshop questionnaire
  • 2

    Prepare for Module 1: Workplace Conflict at IOM (Pre-Workshop Preparation)

    • Module 1 Workplace conflict awareness at IOM [Presentation slides]

    • Module 1 Workplace conflict awareness at IOM [Assessment]

    • EO-IOM OOM Conflict Awareness, Prevention and Management Workshop - Module 1 Workplace conflict awareness at IOM
  • 3

    Prepare for Module 2: Prevent Disruptive Workplace Conflicts (Pre-Workshop Preparation)

    • Module 2 Prevent disruptive workplace conflicts [Presentation slides]

    • Module 2 Prevent disruptive workplace conflicts [Assessment]

    • EO-IOM OOM Conflict Awareness, Prevention and Management Workshop - Module 2 Preventing conflict
  • 4

    Prepare for Module 3: Manage and Resolve Workplace Conflicts (Pre-Workshop Preparation)

    • Module 3 Manage and resolve workplace conflicts [Presentation slides]

    • Module 3 Manage and resolve workplace conflicts [Assessment]

    • EO-IOM OOM Conflict Awareness, Prevention and Management Workshop - Module 3 Managing conflict
  • 5

    Module 1 in class [10.12.2024] Workplace Conflict at IOM

    • Case study IOM-CAPM Workshop

    • Case Study for the IOM Workshop on Conflict Awareness, Prevention and Resolution

    • Module 1 Presentation slides (in class)
  • 6

    Module 2 in class [11.12.2024] Prevent Disruptive Workplace Conflicts

    • How do I manage my differences?

    • Module 2 Presentation (in class)

    • Thomas - Kilmann Conflict Mode Instrument (full text)
  • 7

    Module 3 in class [12.12.2024] Manage and Resolve Workplace Conflicts

    • Module 3 Presentation slides (in class)