Course curriculum

  • 1

    Welcome and course agenda

    • How to use this course

    • ToT Course Agenda

  • 2

    Pre-training work

    • Italian model explained by Leonardo D'Urso

    • ADR Center training manual for mediators

    • ADR Center recommended reading

    • Personal Learning Style Inventory

    • Pre-assessment questionnaire

    • Practical assignment: HOW DO I MANAGE MY OWN DIFFERENCES?

    • HOW DO I MANAGE MY OWN DIFFERENCES (questionnaire and data interpretation)

    • Mediation fundamentals quiz

    • Negotiation quiz

    • Mediation process stages quiz

  • 3

    Training day #1

    • The Rare Table Exercise

    • Demonstration of mediation principles and stages (video of a simulated mediation process)

    • ToT Day 1 presentation slides

  • 4

    Training day #2

    • ToT Day 2 presentation slides

  • 5

    Training day #3

    • ToT Day 3 presentation slides

  • 6

    Training day #4

    • ToT Day 4 presentation slides

  • 7

    Training day #5

    • ToT Day 5 presentation slides


CEO and Senior Trainer

Leonardo D'Urso

Leonardo D’Urso is a full-time mediator, co-founder and CEO of ADR Center, Adjunct Professor at the Straus Institute for Dispute Resolution at the School of Law of Pepperdine University (CA, USA) a mediation expert at CEPEJ - Council of Europe and Board Member of the Weinstein International Foundation. With more than 20 years’ experience in the field of Alternative Dispute Resolution (ADR), he has mediated more than 1.200 national and international complex civil and commercial mediations.

He is an ADR policy advisor for Governments and has been a team leader and senior expert in several international projects in countries like Afghanistan, Azerbaijan, Barbados, Jamaica, Jordan, India, Moldova, Oman, Tunisia, Turkey, Pakistan, Serbia and most of Europen Union Member States.

Author of several publications on negotiation and mediation, he is the co-organizer of the Italian editions of the workshop “Negotiation for Executives” of the Program on Negotiation (PON Global) at Harvard Law School.

Senior Trainer

Constantin-Adi Gavrila

Adi is a full-time professional mediator with extensive experience since 2002 in supporting individuals, groups, companies, governments and international organizations to resolve a wide variety of disputes, both domestic and international. Adi has trained more than 1000 mediators and has provided consultancy services to beneficiaries and governments from more than 20 countries to design and develop mediation programs.

He is also an active mediator in the development space, working with the Office of the Compliance Advisor/Ombudsman (CAO) and Independent Project Accountability Mechanism, the IFC/MIGA (World Bank) and EBRD accountability mechanisms, to facilitate dialogue processes between the bank clients and communities concerned about the environmental and social impacts of bank financed projects.

Adi is the first president of the Romanian Mediation Centers Union and served as Co-Chair of the Independent Standards Commission convened by the International Mediation Institute (IMI). He is a Ph.D in constitutional law with emphasis on "Mediation and Access to Justice".

This course has been built on 22 years of day-by-day mediation experience of ADR Center full-time mediators

- a diverse faculty from all over the world with the ability to understand and work with the cultural parameters of training participants.

The course is divided in 5 full-day live sessions organized in person with asynchronous access to ADR Center Academy, our Learning Management System, to enhance learning.

Further, participants will have one-year access to the ever growing virtual library of ADR Center Academy. Please email us for further details.

Watch Intro Video

The Italian Mediation Model

ADR Center is the mediation provider #1 in the registry maintained by the Italian Ministry of Justice