PREVENT AND MANAGE CONFLICTS EFFECTIVELY
Our training programs will help your organization assess the costs of conflict and design effective strategies in order to prevent, manage and resolve internal and external disputes effectively.
Is poor management of conflict causing high costs for your organization?
Do you feel like your organization can get better in preventing, managing and resolving conflicts effectively?
Are you frustrated that, so far, your ADR Center is not yet reaching the level of activity you wanted?
Do you receive consistent imperfect feedback from users with regard to the quality of your mediation, mediation advocacy or other dispute resolution related services?
QUALITY: Learn from full-time professionals who are successful providers of services for more than 20 years already.
RECOGNITION: Obtain the renowned ADR Center International Accreditation for Mediators.
METHODOLOGY: Learn in a systematic manner, using the ADR Center’s 4x4 matrix, a comprehensive and practical methodology for understanding the stages of the mediation process.
ACCESSIBILITY: Instant access of interactive live sessions and offline reading and assignments.
FLEXIBILITY: The course activities are spread among 1-2 months, so you can take the time to learn.
RELIABILITY: Count on the best possible feedback received from our previous 15k graduates.
"Extremely interesting and inspiring. Strong impact. It produces a change in the approach to professional issues and in interpersonal relationships." - Alessandra Bregni, lawyer
"I was extremely fascinated by the inherent potential of this absolutely transversal tool (I never thought of learning at the same time notions of law, history, neuropsychiatry, philosophy, psychology, communication, etcetera). I believe that this course has marked a BEFORE and an AFTER for me, in my professional life and beyond. So, overnight, I found myself looking at the world with new eyes. After all, as you have taught us, awareness is the first step towards change." - Serena Triboldi, lawyer
"A completely new reality; a new perspective on the world of disputes; a new approach to negotiations; especially a different mental environment in dealing with relationships with the other party: this is what I take home from the course." - Giovanni De Luca, lawyer
"Definitely positive judgment, excellent personal involvement. Practical tests stimulating. Excellent level of preparation of the teachers and their ability to keep the attention awake even after hours of lessons." - Carlo Cobianchi, lawyer